For Ordinance 2007-11 Amending Appendix A to Incorporate WasteWater Rate Fees, please click here.
For Ordinance 2007-12 Amending Chapters 38 & 70 and Appendix A Fee Schedule, please click here.
Water System Information - Public Notice

Utility Clerks:	Victoria "Toy" Chavez
	Darlene Martinez
	Kristi De Los Santos

The Utility Billing Department provides billing and collection for the water, sewer and solid waste services provided by the village. The Code of Ordinances for the Village of Ruidoso, available through Municode. It outlines the fees for all charges and rules regarding the services, billing and collection processes. THE ORDINANCE INFORMATION LOCATED AT THE FOLLOWING LINK IS IN THE PROCESS OF BEING UPDATED. VILLAGE OF RUIDOSO MUNICIPAL CODE

Currently, the Village offers credit card payments via Official Payments. A small fee is charged by the provider and you may access this system by calling 1-800-2PAY-TAX (1-800-272-9829) or visit www.officialpayments.com.

Automatic banking drafting is available, contact us for an application.

NEW ACCOUNTS/DEPOSITS

	Water service is never “disconnected” when a customer moves or sells a property; the account is transferred from one owner to another. If you are a new owner or renter of a property, please contact the department to have service set up in your name.
	Deposits are required on all accounts; we are unable to accept letters of credit in lieu of deposits. The deposit for a new account is due within 30 days of the date of title transfer/new renter.
	Deposit amounts:	Residential, owner $60.00 Residential, renter $150.00 Commercial varies, depending on meter size

Deposits are refundable after 24 months of timely payments for residential accounts and 60 months for commercial accounts.

For Impact Fee Schedule which is effective January 1, 2007, please click here.

BILLING

The Village bills in arrears for actual water/sewer usage. Water and sewer bills have a minimum monthly charge for 0-4000 gallons. In addition, usage in excess of 4000 gallons is charged based on a commodity schedule. Solid waste service is provided at a flat rate per month and includes solid waste, yard waste and recycling.

WATER/SEWER TAPS

New taps for water and sewer service may be applied for at Village Hall. The cost for these will vary depending on the type of service and meter size required.

Features that will soon be added to the Utility Billing Department web page:

• New Service Applications
  
  
• Bank Drafting Applications