UTILITY PAYMENTS
Ruidoso's Utility Bill Pay department facilitates convenient payment options for residents' water and sewer services. They manage billing inquiries, online payments, and customer service, ensuring seamless transactions and efficient utility service delivery.
Dustie Brothers
Utility Supervisor
T: 575-258-4343
F: 575-258-4639
UtilityBilling@ruidoso-nm.gov
Utility Bill Payment Options
The Village of Ruidoso offers a variety of methods to make payments for water, sewer and solid waste services:
Online credit card payments - click here to access the service
In-person payment - available from 8:00 AM - 5:00 PM Monday-Friday
Utility Billing Update Information
Please be sure that we have your most up-to-date billing information. You can fill out our Utility Billing Update Form and click the email icon at the bottom of the document to send it back to the Village.
Track Water Use With EyeOnWater Software
The Village of Ruidoso offers water customers access to EyeOnWater software, a consumer-engaged software that enables utility customers to access and view their usage profiles online. To sign up, visit EyeOnWater.com/signup to create an account.
New Accounts/Deposit Information
Water service is never "disconnected" when a customer moves or sells a property. The account is transferred from one owner to another. If you are a new owner or renter of a property, please contact the department to have service set up in your name.
Deposits are required on all accounts. The deposit for a new account is due before the transfer date of new owner/renter.
DEPOSITS FOR WATER AND SEWER SERVICE:
(1) Residential service: all new service, reconnection or reinstatement of service, payable in full at commencement or recommencement of service:
Renter: $250.00
Owner: $150.00
(2) Commercial, institutional, and industrial users: a deposit equal to the greater of:
a. Two months’ average water, sewer and sanitation charges for that business; or
b. As follows:
Meter Size (inches)/Deposit
1½” = $300.00
2” = $800.00
3” = $1,200.00
4” = $1,600.00
6” = $2,200.00
**Deposits are refundable after 24 months of timely payments for residential accounts and 60 months for commercial accounts
Water & Sewer Taps
New water and sewer service taps may be applied for at Village Hall. The cost for these will vary depending on the type of service and meter size required.