Update: Information for New Mexico Workers Affected by COVID-19 - March 16, 2020
In light of the Governor's state of public health emergency in New Mexico as a result of the novel coronavirus disease (also known as COVID-19), certain workers may be eligible for Unemployment Insurance (UI) benefits. You may be eligible if the situations described below apply to you:
Employers may lay off some or all of their workforce as a result of the impact of COVID-19; for example, a restaurant that sees a significant reduction in business due to lack of customers dining out during this time, or an event facility that cancels all events until a later date, or bus drivers who are out of work due to temporary school closures.
Workers who are self-quarantined or directed to be quarantined, or who have immediate family who is quarantined.
Workers who have their hours reduced as a result of COVID-19.
Unemployment Insurance (UI) claims are processed by the New Mexico Department of Workforce Solutions (NMDWS), and there are two ways to file an unemployment claim:
ONLINE
You can file your new (initial) UI claim online at www.jobs.state.nm.us.
Get connected to online services today! ¡Conéctese a los servicios en línea hoy! - PDF1-877-664-6984 TOLL-FREE TELEPHONE
You can also file over the phone by calling 1-877-NM-4-MYUI(1-877-664-6984). After following the automated prompts, your call will be transferred to a Customer Service Agent (CSA) who will complete your claim. The UI Operations Center is open 8:00am–4:30pm, Monday–Friday.
For more information, please review the COVID-19 UI Fact Sheet below and the FAQs on this page.
Find updates and more information on COVID-19 in New Mexico at cv.nmhealth.org
NMEDD Help for Businesses - gonm.biz/about-us/covid-19-response/
